Privacy Policy.

01 Introduction

Integrastruct Group ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website at integrastructgroup.co.uk or engage with our services.

We are registered in England and Wales. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Integrastruct Group is the data controller.

02 Information We Collect

We may collect and process the following categories of personal data:

• Identity data: your name, job title and company name
• Contact data: your email address, telephone number and postal address
• Enquiry data: information you provide when completing a contact form, requesting a consultation or corresponding with us by email or telephone
• Technical data: your IP address, browser type and version, time zone setting, operating system and platform, and other technology identifiers on the devices you use to access our website
• Usage data: information about how you use our website, including pages visited, time spent and navigation paths

03 How We Collect Your Data

We collect personal data through the following means:

• Direct interactions: when you submit a contact form, email us, telephone us or request a consultation
• Automated technologies: as you navigate our website, we may automatically collect technical and usage data through cookies and similar technologies (see our Cookie Policy for details)
• Third parties: we may receive personal data from analytics providers such as Google Analytics

04 How We Use Your Data

We use your personal data for the following purposes and on the following legal bases:

Purpose	Legal Basis
To respond to your enquiries and provide requested information	Legitimate interest / performance of a contract
To provide construction, fit-out or consultancy services you have engaged us for	Performance of a contract
To administer and improve our website	Legitimate interest
To analyse website usage and improve our services	Legitimate interest
To comply with legal or regulatory obligations	Legal obligation

05 Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Service providers: web hosting providers, email service providers and analytics platforms that assist us in operating our website and delivering our services
• Professional advisers: solicitors, accountants and insurers where necessary
• Regulatory bodies: where required by law or to comply with legal obligations

All third-party service providers are required to process your data in accordance with applicable data protection legislation and only on our instructions.

06 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Enquiry data is typically retained for 24 months from the date of last contact unless a contractual relationship exists, in which case data is retained for 6 years after the contract concludes.

07 Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include encrypted data transmission (SSL/TLS), secure hosting environments and access controls limiting data access to authorised personnel only.

08 Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to request correction of inaccurate or incomplete data
• Right to erasure: to request deletion of your data in certain circumstances
• Right to restrict processing: to request that we limit the processing of your data
• Right to data portability: to request transfer of your data to another controller
• Right to object: to object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

09 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a complaint about how we handle your personal data, please contact us:

• Email: enquiries@integrastructgroup.co.uk
• Phone: 0203 302 6282

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.